Privacy Policy
Last updated 24 September 2026
This Privacy Policy explains how Nova Ridge LLC ("Nova Ridge", "we", "us"), a limited liability company organised under the laws of the State of Missouri, United States, collects, uses and protects personal information in connection with its website at novaridgellc.online and the services it provides.
1. Information we collect
- Information you give us. Your name, business name, email address, postal address, telephone number and any other details you provide when contacting us or engaging our services.
- Engagement information. Correspondence, project requirements, documents and other materials you share with us in the course of an engagement.
- Billing information. Invoicing details and payment records. Card and bank details are handled by our payment processors and are not stored on our systems.
- Technical information. Standard server logs recorded when you visit our website, including IP address, browser type, pages requested and timestamps.
2. How we use your information
We use personal information to respond to enquiries, to negotiate and perform engagements, to issue invoices and collect payment, to maintain accounting and tax records as required by law, to secure and maintain our systems, and to communicate about work in progress. We do not use personal information for automated decision-making or profiling.
3. Legal bases
Where data protection law requires a legal basis, we rely on: performance of a contract with you; our legitimate interests in operating and securing our business; compliance with legal obligations, including tax and accounting requirements; and your consent, where consent is requested.
4. Sharing your information
We do not sell personal information. We share it only with service providers who process it on our behalf and under contract, including hosting providers, email providers, payment processors and accounting services; with professional advisers such as accountants and lawyers; and where required by law, regulation or valid legal process.
5. International transfers
Nova Ridge is established in the United States and its service providers may process information in the United States and other countries. Where personal information is transferred from the United Kingdom or European Economic Area, we rely on appropriate safeguards such as standard contractual clauses.
6. Retention
We keep personal information for as long as needed to provide services and to meet our legal obligations. Financial and tax records are retained for a minimum of seven (7) years. Enquiries that do not lead to an engagement are deleted within twenty-four (24) months. Project materials are deleted or returned on request after an engagement ends, subject to any records we must retain by law.
7. Security
We apply appropriate technical and organisational measures to protect personal information, including encryption in transit, access controls, and restricting access to those who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have inaccurate information corrected, to request deletion, to object to or restrict processing, to receive your information in a portable format, and to withdraw consent where processing is based on consent. Residents of California may additionally request disclosure of the categories of personal information collected and may opt out of any sale of personal information — we do not sell personal information.
To exercise any of these rights, contact us using the details below. We respond within thirty (30) days. If you are in the United Kingdom or European Economic Area and are not satisfied with our response, you may complain to your local supervisory authority.
9. Cookies
This website does not set advertising or tracking cookies and does not use third-party analytics. Our web fonts are served by Google Fonts, which may log your IP address when a font is requested. Standard server logs are retained for security and diagnostic purposes.
10. Children
Our services are directed at businesses. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have done so, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be notified to active clients in writing.
12. Contact
Questions, requests or complaints may be sent to info@novaridgellc.online, or by post to Nova Ridge LLC, 127 N Higgins Ave, Ste 307D #2751, Missoula, MT 59802-4486, United States.